​Eatery/Restaurant Vigilance Audits: Step-by-Step Approach

1. Pre-Audit Planning:

Conduct a pre-audit planning phase, including a review of previous audit reports, identification of key focus areas, and scheduling the audit with the restaurant management.

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2. Hygiene and Sanitation Inspection

·Inspect and assess the cleanliness and sanitation practices throughout the restaurant, including the kitchen, dining area, and restrooms.

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3. Food Safety Compliance

Verify adherence to food safety standards, including proper food storage, handling, and preparation processes.

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4. Evaluate Operational Efficiency

·Evaluate overall operational efficiency, including staff performance, workflow, and adherence to standard operating procedures (SOPs).

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5. Service Quality Assessment

Assess the quality of customer service, including staff interactions, promptness, and overall customer satisfaction.

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6.Compliance with Regulatory Standards

Ensure compliance with local health and safety regulations, licensing requirements, and other industry-specific standards.

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7. Inventory and Stock Control Audit

Audit the restaurant's inventory management and stock control procedures to minimize wastage and ensure cost-effectiveness.

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8. Financial Transaction Verification

Verify financial transactions, including cash handling, point-of-sale (POS) systems, and accounting practices

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9. Employee Training and Certification Check

Review employee training records and certifications to ensure that staff members are well-trained and qualified for their roles

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11. Recommendations and Improvement Plan

Provide detailed recommendations based on audit findings and collaborate with the restaurant management to develop an improvement plan..